In June of 2004, I had left my Ford E350 truck parked in front of my home. At about 3:15 AM, a drunk, under-aged student hit my truck, causing quite a bit of damage. Unfortunately, he too was insured by the infamous 'ING Insurance.'
When I contacting ING, I told them I was disabled and wanted my truck fixed as soon as possible. I didn't take the free rental, as I have another vehicle (that also gets 4 mpg in the city) and wanted to keep expenses down. NOTE: When I initially insured the vehicle, I insured it for $14,500.00.
After a great deal of screwing around, an appraiser told me he was representing ING and he offered me $5,000.00 cash and he'd take the truck off my hands. Considering that the truck had an insulated, 24 foot box, a reefer and was originally an ice cream truck, I had installed brand new front tires, a new spare, the vehicle had a completely rebuilt drive-train, a new front end, and brakes, discs and drums all around, I guess he would.
I contacted ING directly and they told me they might go as high as $7,000.00. I went back to the appraiser who maintained that his offer was still only $5,000.00. I went back to ING and they then told me to that I was to deal with the appraiser, as they were no longer involved in dealing with me.
After I had started dealing with the appraiser, my coolant system suddenly developed a leak and the motor was barely able to start, as it wasn't firing on all cylinders. I went to work on it and considering that I'm disabled, it was very tiring. (Prior to being disabled, I was a Class 'A' auto mechanic, with an Inter-provincial Endorsement and a Heavy Truck Chassis Endorsement.) I found that the water-pump bypass hose had been slit with something very sharp - like a razor knife and that one of the spark plug wires had been pulled off and shoved down between the spark plug and the cylinder head.
This is the manner in which ING Insurance conducts business? Decide for yourself!
Quantum56 or gungeezer@hotmail.com
